OUR SOLUTIONS

TECHWAN is focused on offering state-of-the-art command and control systems for operational and crisis management.

At the product’s core lies TECHWAN’s incident management system. The SAGA platform can be tailored to meet individual client needs through a variety of individual modules covering event planning, mass mobilization, mobile solutions, user dashboards, GIS mapping and much more. 

Because every client is unique and deserves the highest levels of performance and security, we have made our platform OS-agnostic, role-based, and multilingual, whilst also providing opportunities for seamless integration through APIs. New Add-ins for specific customer requirements. 

The richness of SAGA’s architecture combined with the use of latest technologies, is what we believe makes SAGA ideally positioned to meet the rapidly evolving demands of our public and private safety partners.

 

FUNCTIONALITIES

We continue to innovate to meet new demands of our clients

SAGA integration improves situational awareness with rapid in-the-field decision making.

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Incident Management

SAGA facilitates the exchange
of information between involved services & participants to better track the evolution of the situation. 

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Crisis Management

SAGA enhances the management of a mission through the creation of task, strategic allocation of resources and defining instructions necessary for the completion of the mission.

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Mission Management

SAGA supports the rapid contacting of large numbers of resources by relying on VoIP, Eicon/Dialogic, UCP, Imasys and SMTP

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Mass Notifications

SAGA assists in real-time data transition, offering automatic transmission of updated information and activity status

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Mobile Applications

SAGA enables administrators to centrally manage all resource types, both Internal and External.

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Resource Management

SAGA allows operators to work and interact directly with the mapping system to track resources, create geo-fences, alert or contact resources within a certain zone

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Tactical

GIS

SAGA provides
emergency services with key information in an optimal UX, it also provides clients with the ability to tailor dashboards to specific user needs.

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Dashboard Applications

With the increased use of social media, Machine Learning and Artifical Intelligence are being introduced to help categorize incidents.

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Machine
Learning & AI

Integrated datamining
alerts operators about relevant information related to people, vehicles and locations.

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Data

Acquisition

 

INTEGRATIONS & INTEROPERABILTY

From sourcing and presenting GIS or CCTV data in user dashboards, to handling outgoing communications and messaging to mobile devices, we ensure that SAGA is continuously capable of leveraging the latest technological advances across our client's new or existing data, mobile, and IoT ecosystems.

TELEPHONY

SERVICES

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AVL

SERVICES

LTE

NETWORKS

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TETRA 

NETWORKS

SAGA
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CLOUD

SERVICES

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CCTV & INFRARED

CAMERAS

GIS

SERVICES

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ALARM

SERVICES

SMS & PAGING

SERVICES

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IOT*

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*Includes Smart Watches, Panic Buttons, Sensors, etc.

 
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Use Case

TECHWAN DELIVERED THE WORLD'S LARGEST CENTRALIZED CAD FOR FRENCH GENDARMERIE WITH MORE THAN 6'000 WORKSTATIONS IN METROPOLITAN FRANCE AND OVERSEAS

TECHWAN’s strategy and technology places it in a perfect situation to support very large applications spread over an unlimited geographical area.

It is precisely this principle that has guided the French National Gendarmerie, and in the process, the French National Police, to choose TECHWAN’s Internet application since it extends not only to the Metropolitan area but also to the overseas territories. It became imperative to be able to manage everything from a central point without having to move teams to all locations where calls were received, and interventions were handled.

What has been done for French Internal Security is currently what is being done technologically best. The introduction of Web applications, on centralized servers, has resulted in significant cost savings, hardware, and on-site support, and has led to a drastic reduction in cost of ownership.

13M calls per year - 13K workstations - 65K mobile units - 6K concurrent users